Terms of service

TERMS AND CONDITIONS — COLUMBIA FRESH

Last updated: September 2026

1. General information This website is operated by Columbia Fresh. By accessing and using this site, you agree to these Terms and Conditions. Please read them carefully before placing an order.

2. Products We reserve the right to modify or discontinue any product at any time without prior notice. We do not guarantee that product images accurately reflect actual colours — these may vary depending on your screen settings.

3. Prices and payment All prices are displayed in EUR and include VAT where applicable. We reserve the right to change prices at any time. Payment is made in full at the time of placing the order through the payment methods available on the site.

4. Orders Placing an order constitutes an offer to purchase. We reserve the right to refuse or cancel any order, including after confirmation, in cases of pricing errors, unavailable stock, or suspected fraud. You will be notified and fully refunded in such situations.

5. Delivery We deliver to Romania and other European countries. Delivery times and costs are displayed at checkout. We are not responsible for delays caused by carriers or circumstances beyond our control.

6. Returns and refunds Our return and refund policy is described separately in the dedicated section and forms an integral part of these Terms and Conditions.

7. Intellectual property All content on this website — texts, images, logos, product names — is the property of Columbia Fresh or its licensors and is protected by applicable copyright and trademark law. Reproduction or use without prior written consent is prohibited.

8. Limitation of liability Columbia Fresh is not liable for indirect, incidental, or consequential damages arising from the use of products or this website. Our maximum liability is limited to the value of the order placed.

9. Personal data protection We process your personal data in accordance with Regulation (EU) 2016/679 (GDPR). Full details are available in our Privacy Policy.

10. Governing law These Terms and Conditions are governed by Romanian law. Any dispute shall be resolved amicably or, failing that, by the competent courts in Romania.

11. Amendments We reserve the right to amend these Terms and Conditions at any time. Changes take effect upon publication on the website. Continued use of the site after changes are published constitutes acceptance of those changes.

12. Contact For any questions regarding these Terms and Conditions, you can reach us through the contact page on our website.